Turn complex data into simple, personalised insights that drive self-service, savings, and trust.
Empower your customers with precise energy insights and offer tailored, relevant advice to enable energy savings. You can achieve over 80% accuracy on energy insights, awareness, and actions – even without smart meter access. Enhance your customers’ understanding of their energy consumption by proactively notifying and advising them on ways to improve energy efficiency and save energy.
With personalised energy insights, customers take charge of their energy use, save money, and feel empowered. The result? Fewer calls, happier customers, improved retention, more upsell opportunities – oh, and you stay ahead on regulatory compliance.
Deliver actionable energy insights to build trust and unlock upsells like home upgrades, efficiency services, and smart energy solutions, driving new revenue streams – all while decreasing cost-to-serve
Enable your customers to save both energy and money. When customers have a clear picture of their energy spending and future forecasts, it also opens up opportunities for making home energy upgrades or cost-saving measures, all in the name of energy savings.
Access Daily Estimated Consumption from any home by leveraging the data in the Eliq Platform and unlock insights such as Similar Homes and Energy Advices.
Help homeowners better understand their energy consumption by identifying, splitting up and presenting energy consumption in different categories.
By presenting recommendations that end users can take and helping them understand the positive impact each action would have on their energy consumption and cost.
By comparing the energy usage to Similar Homes the user can get a better understanding of their energy usage and evaluate whether their energy usage is high or low.
Timely and accurate insights that enable consumers to adapt their energy usage by taking advantage of cheap electricity prices and avoiding expensive periods are key.
Detect and inform customers about suspected consumption deviations in their home that could be caused by an appliance failure.
Forecasting aims to help understand what future consumption may look like, providing insights into energy consumption.
A PV-equipped home has a more complex energy usage, and without access to PV inverter data, users cannot distinguish between consumption and production. Our unique solution can work this out using electricity net meter data, unlocking insights for all PV-equipped homes with the help of machine learning.
Like many utilities, Jersey Electricity was experiencing a decline in customer engagement. Dedicated to providing their customers with an engaging and educational user experience, they developed myJE, replacing the existing self-service platform. Learn about how Jersey Electricity avoided the common pitfalls and instead created increased engagement, aligning their customer’s Home energy Transition journey with their own goals of becoming carbon neutral.