Blog

Segmentation has graduated from the theory zone, and moved up to practice. By spotting EVs, heat pumps and solar in energy data, modelling tariffs, and optimising flexible loads, utilities can finally turn churn risks into opportunities.

The “average household” is gone. With EVs, heat pumps, and solar reshaping demand, energy retailers must rethink customers as segments with unique needs. Smarter segmentation turns churn risks into opportunities to retain and grow value.

How Ignitis is transforming the energy experience for 0.9 million Lithuanians with dynamic tariffs, smart insights, and a seamless digital service.

Customer support is evolving. With Customer View, utilities can equip agents with real-time energy insights — enabling faster resolutions, personalised advice, and stronger relationships built on trust. It’s the first step toward smarter, more proactive service.

Give your business customers the tools they need to take control of their energy. Offer actionable insights, sustainability tracking, and multi-site management—all in one intuitive platform designed to boost efficiency and cut costs.

Dynamic pricing and residential PV are reshaping energy consumption. To optimize savings and efficiency, consumers need data-driven insights into energy use, enabling smarter tariff choices and better cost management

Dynamic electricity tariffs are gaining traction in Germany, offering consumers cost savings and smarter energy usage. Companies like Energy Market Solutions (EMS) are driving this transition. Learn how providers and consumers are adapting to this shift.

As Switzerland’s energy sector faces sustainability goals and rapid digital advancements, utilities must evolve to stay relevant and customer-focused.

Powered by Eliq, Energia Energy Insights are the data hub for the smart tariff customers of the leading renewable energy provider in Ireland.